o “United Arab of Emirates is our country of domicile” and stipulate that the
governing law is the local law.
o Visa and Master Card) and which currencies will be accepted for payment
o We will not trade with or provide any services to OFAC and sanctioned
countries.
o Customer using the website who are Minor /under the age of 18 shall not
register as a User of the website and shall not transact on or use
the website.
o Cardholder must retain a copy of transaction records and Merchant
policies and rules.
o User is responsible for maintaining the confidentiality of his account.
o All credit/debit cards’ details and personally identifiable information will
NOT be stored, sold, shared, rented or leased to any third parties
o Merchant will not pass any debit/credit card details to third parties
o Merchant takes appropriate steps to ensure data privacy and security
including through various hardware and software methodologies. However,
(www.exxonmarketing.com) cannot guarantee the security of any
information that is disclosed online
o The merchant is not responsible for the privacy policies of websites to
which it links. If you provide any information to such third parties different
rules regarding the collection and use of your personal information may
apply. You should contact these entities directly if you have any questions
about their use of the information that they collect.
o The Website Policies and Terms & Conditions may be changed or updated
occasionally to meet the requirements and standards. Therefore, the
Customers’ are encouraged to frequently visit these sections to be updated
about the changes on the website. Modifications will be effective on the
day they are posted.
Please keep the proof of delivery receipt signed/confirmed by the
registered customer
o Process of shipping the items/goods conditions
o Delivery fees or Free Delivery
o Delivery time to local/ International
or Payment Confirmation – Services
Refunds will be made onto the original mode of payment and will be processed
within 10 to 45 days depends on the issuing bank of the credit card.
Merchant must detail the return, refund, and cancellation policy clearly on the
Website to inform Cardholders of their rights and responsibilities
The wrong product was sent by the merchant.
The product is defective.
The product was damaged in shipping.
The product is tampered.
If No refund policy, this must be very clearly communicated to Cardholders
before the purchase decision is made, to prevent misunderstanding and
disputes.
o The expected time span for reporting an item, goods or services ordered to
be cancelled/replaced and the related conditions.
o The conditions under which cancellation & replacement will be allowed
o If No Cancellation policy, this must be very clearly communicated to
Cardholders before the purchase decision is made, to prevent
misunderstanding and disputes
Exxon Marketing